You Are Not Alone: Frequently Asked Questions


    1. The show length is 2 hours 10 minutes long plus a 20 minute interval (both West End and Touring productions), West End showtimes can be found here.
    2. The Lyric Box Office Number is: 0330 333 4812. The box office is situated at the theatre on Shaftesbury Avenue. For further ticket enquiries booked via The Lyric Box Office email:
    3. If you are calling from abroad you can call 0871 297 0777.
    4. Tickets can also be purchased via The Flying Music Box Office on 0844 249 1000 or online Calls are charged at 7p per minute plus your telephone company’s access charge. Please consult your telephone provider for more details.
    5. For Groups of 8+ tickets available from £32.50 Call: 0330 333 4817 for more detail
    6. School & Education Groups of 8+ tickets available from £18. Call: 0330 333 4817 for more details.
    7. Concessions: (Students/Senior Citizens/Unemployed) tickets on the day best available for £27.50, subject to availability and upon presentation of appropriate ID.
    8. Thriller Live is currently booking to 18th September 2018 at the Lyric Theatre in the West End.
    9. Access: To discuss access requirements and rates, please call 0330 333 4815
    10. The Lyric Theatre is at 29 Shaftesbury Avenue, London, W1D 7ES, nearest tube station is Piccadilly Circus.
    11. Parking: Nearest NCP: Denman Street. Street parking is very limited – strongly advise public transport.
    12. No photography or recording devices inside the theatre.
    13. Children Rules: The show is suitable for those aged 5+, but no babies in arms. Young children are admitted but not encouraged unless the parent is confident that the child is old enough to be attentive to the performance and not a distraction for other members of the audience.

  1. Birthday/Anniversary/Wedding Requests: We are inundated with requests to read out messages before, during and after the show and as such we do not allow any, as we would be doing so for every show. On some occasions we do make collections for specific charities after the show.
  2. Meeting The Cast: The cast will often be happy to talk, pose for photos and sign items such as programmes as they leave the theatre (via the Stage Door). If you have any specific requests try contacting the Company Manager and they may be able to help.
  3. Strobe Lighting & Pyrotechnics: There is some strobe lighting during the show, and a couple of pyrotechnics that produce loud bangs.


The Evening Standard


The Stage


What's On Stage

Fill out my online form.